![]() ![]() The report – based on data analysis and focus groups with three groups of staff – also raised concerns about the impact of high vacancies on workloads and staff safety, and the working conditions of personal assistants (PAs), which it said were often “insecure and informal”. This resulted in wages being persistently low and some domiciliary care workers being paid, unlawfully, below the national minimum wage (NMW) or national living wage (NLW), because their travel time was not recompensed. Their sense of vocation, low levels of trade union membership and a lack of alternative flexible employment options reduced their bargaining power with employers, found the Resolution Foundation study. Care workers’ weak power in the workplace helps explain why they put up with poor pay and conditions, a report has found.
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